Mega World FAQ — All your questions answered here

Yes, you must be at least 18 years old to register on mega world. Age is verified at the time of registration. Both account creation and gaming are strictly prohibited for anyone under 18.

No. mega world allows only one account per person. If multiple accounts are found under the same individual, all accounts may be suspended and balances forfeited.

Providing incorrect information may cause issues at the time of withdrawal. mega world verifies your identity against official documents during KYC. Contact the support team to correct your details — the sooner, the better.

Yes! If you have a referral code, make sure to enter it during registration. Both you and the referrer will receive a special bonus. Referral codes cannot be added after registration is complete.

If you don't receive your OTP, wait 60 seconds first. If your network is stable, click the "Resend" option. If it still doesn't arrive, contact Mega World support via live chat for a quick resolution.

Yes, if you wish to delete your account, please contact the support team. Make sure to withdraw any remaining balance before deletion. Self-exclusion is also an option before permanently closing your account.

Yes, registration on mega world is completely free — no sign-up fee, processing charge, or hidden costs. Register for free.

You can deposit on Mega World via bKash, Nagad, and Rocket — the most popular mobile banking services in Bangladesh. Transactions are easy even without a bank account.

Most deposits are credited instantly — within 30 seconds to 5 minutes. During peak network traffic, it may take up to 15 minutes. If your deposit hasn't arrived after 30 minutes, please contact support.

In this case, contact Mega World support immediately and provide the transaction details (amount, time, and transaction ID). Our team will work to resolve the issue as quickly as possible.

Yes! mega world offers a 100% welcome bonus on your first deposit. Deposit 100 BDT and you'll start playing with 200 BDT. To view the full bonus terms and conditions, Promotions page Find out.

Deposit limits on Mega World depend on your account verification level. Standard accounts have a set daily limit. Complete KYC verification to unlock higher limits.

A completed deposit cannot be cancelled. However, you may withdraw your balance once any applicable betting requirements have been met. In certain circumstances, the support team may be able to assist.

The minimum withdrawal on Mega World is 300 BDT. Requests below this amount will not be processed. The maximum withdrawal limit depends on your account level and KYC status.

Yes, KYC (Know Your Customer) verification is required for larger withdrawals. This involves verifying your National ID or passport details. For smaller withdrawal amounts, KYC is generally not required.

If your withdrawal has been pending for more than 2 hours, contact Mega World support via live chat. Provide your transaction ID and amount — delays are usually due to missing verification details.

Not directly. To withdraw bonus funds, you must first meet the specified wagering requirement. For example, a 30x wagering requirement means you need to place bets totalling 30 times the bonus amount before it becomes withdrawable.

Mega World generally does not charge any processing fees for withdrawals. However, your mobile banking provider may apply their own charges. Contact support for the latest information.

For security reasons, withdrawals are sent to your registered mobile number by default. If you need to use a different number, update it in your profile first or contact support.

Yes, the welcome bonus is available on your first deposit only. Each new member can claim it once. Reload bonuses and other weekly offers will continue to be available afterwards.

A wagering requirement is the number of times you must bet your bonus before you can withdraw it. For example, a 30x requirement on a 500 BDT bonus means you need to place 15,000 BDT in total bets before the bonus becomes withdrawable.

Yes, most bonuses have an expiry date. You typically need to meet the wagering requirements within 7 to 30 days. Any unused bonus will be forfeited once it expires. Use your bonus as soon as possible after receiving it.

Share your referral link or code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. Bonus amount on the Promotions page Find out.

If you haven't received your bonus, first check that all conditions have been met. If the requirements are fulfilled but the bonus still hasn't appeared, contact mega world support via Live Chat — include your deposit transaction ID and the time it was made.

Yes! Logging into mega world every day earns you a daily check-in bonus. Log in for 7 consecutive days and you'll receive a special weekly reward. Bonuses are credited to your account automatically.

Most games support bonus play. However, some bonuses are restricted to specific games or game categories. Check the terms of each bonus to see which games it applies to.

Yes, all games on mega world are available on mobile. The app is supported on both Android and iOS, and the browser experience is equally smooth. Download the app.

Yes, the mega world app is completely free to download. On the download page and get the right version for your device.

If a game freezes or your connection drops, refresh the page first. If the issue persists, restart the app or browser. If it's still not resolved, contact Mega World via live chat and have a screenshot ready.

Yes. All games on Mega World use RNG (Random Number Generator) technology, ensuring completely random and fair outcomes. Game fairness is verified through independent third-party audits.

Mega World uses 256-bit SSL encryption. Always keep your password secure, avoid public Wi-Fi, and enable 2FA. If you notice any suspicious activity, change your password immediately.

In the Mega World profile settings under the "Responsible Gaming" section, you'll find options for deposit limits, loss limits, session time limits, and self-exclusion. All tools are free and take effect immediately. Details on the Responsible Gaming page।