Mega World Privacy Policy — Your information is completely safe with us

Mega World (hereinafter referred to as "we", "us", or "the platform") places the highest importance on the privacy of players in Bangladesh. This Privacy Policy explains how Mega World collects, stores, and uses your information, and outlines your rights.

This policy applies to the megaworld.pro website, mobile application, and all services provided by Mega World. Using Mega World constitutes your acceptance of this Privacy Policy.

Mega World collects information in two ways — what you provide directly and what is gathered automatically. Full details are outlined below:

What You Provide Directly:

• Registration Details: Name, email address, phone number, date of birth, and preferred currency.
• Identity Verification Information (KYC): National ID number or passport (required for high-value withdrawals).
• Payment Information: Mobile banking number (bKash/Nagad/Rocket). Card numbers or full bank account details are not collected.
• Support Contact: Information you provide when you contact us.

Automatically Collected Information:

Mega World uses your information solely for the purposes listed below. We never use your data for anything beyond those approved purposes.

• Account Management: Creating, managing, and securing your account.
• Payment Processing: Processing deposits and withdrawals.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Legal Compliance: Compliance with AML (Anti-Money Laundering) and KYC regulations.
• Customer Support: Addressing your complaints and inquiries.
• Service Improvement: Enhancing the overall platform experience.
• Promotional Messages: We only send offers and updates with your consent.

Mega World follows industry-leading standards to keep your information secure. Our security measures are detailed below.

• Encryption: All data is stored with AES-256 encryption. TLS 1.3 is used for all data transmission.
• Access Control: Only authorized personnel may access information on a need-to-know basis.
• Regular Audits: Third-party cybersecurity audits conducted every 6 months.
• Penetration Testing: External security audit conducted once a year.
• Data Backup: Secure backups are maintained at separate geographic locations.

In the Event of a Data Breach: In the event of a data breach, Mega World will notify affected users within 72 hours and take all necessary action.

Mega World shares your information only in the limited circumstances described below.

• Payment Providers: bKash, Nagad, Rocket — only the minimum information necessary to complete transactions.
• KYC Verification Provider: Authorized third parties for identity verification.
• Legal Authorities: Under legal obligation — in response to a court order or government request.
• Game Provider: Limited session data required to run games.

These third parties may use your information only for the specified purpose and are obligated to comply with Mega World's privacy standards.

The Mega World website and app use cookies to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
• Performance Cookies: Understanding which parts of the platform are used most. Fully anonymized.
• Functionality Cookies: To remember your preferences (such as language settings).
• Marketing Cookies: Only with your consent. Disabling this has no impact on your Mega World services.

You can manage or delete cookies at any time through your browser settings.

Mega World believes you have full ownership over your personal data. Your key rights are highlighted below.

Mega World is strictly an adults-only (18+) platform. We do not knowingly collect information from anyone under the age of 18.

If a parent or guardian believes their child has created an account on Mega World, please contact our support team immediately. We will promptly close the account and delete all associated data.

Mega World may update this Privacy Policy at any time. For significant changes, we will notify you by email or via an in-platform notification at least 14 days before the changes take effect.

• The date of any changes will be shown at the top of this page as the "Last Updated" date.
• Re-consent may be required for significant changes.
• Archives of previous versions are available upon request.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact Mega World's Data Privacy Team.